Privacy Policy

Last updated: 2026-03-28

Introduction

Grove Spark Electrical Services ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

We may collect personal information that you voluntarily provide to us when you contact us via phone, email, or through any contact forms on our website. This may include your name, email address, phone number, and address. We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.

How We Use Your Information

We use the information we collect to respond to your enquiries and provide electrical services, communicate with you about appointments and service updates, improve our website and services, comply with legal obligations and regulatory requirements, and send you relevant information about our electrical services in Pymble and surrounding areas if you have opted in to receive such communications.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential. We may also disclose your information where required by law or to protect our rights.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of this website may become inaccessible or not function properly.

Third-Party Links

Our website may contain links to third-party websites such as Google Maps, social media platforms, and other external services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under the Australian Privacy Act 1988, you have the right to access the personal information we hold about you, request correction of any inaccurate information, request deletion of your personal information where applicable, and opt out of marketing communications at any time.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Grove Spark Electrical Services
Unit 5/1 Talavera Rd, Macquarie Park NSW 2113
Phone: 0484 301 155
Email: service@grovespark.com.au
Website: www.grovespark.com.au

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.